Delivery Information  


 

To ensure you receive the most accurate delivery information, please select your country from the options provided. This will allow you to view details tailored to your location. 

Before finalising your order, it is essential to verify the accuracy of your shipping information, including your name, address, phone number, and postal code. For those using Express Checkout, remember to also update your shipping details in the associated Payment App. 

Please note that our warehouse operates from Poland, and all orders are dispatched from here.  

Currently, we do not offer Click and Collect option for store pickups. 

Please be aware that local notifications from the courier will indicate that the parcel is from Maersk.

United Kingdom

  • Estimated Delivery Time:
  • Your order is expected to arrive within 4-6 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, YODEL, the shipping fee is £6. Free delivery for orders over £40.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, EVRi, the shipping fee is £5. Free delivery for orders over £40.
  •  
  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to the UK, typically within 6 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service

Austria

  • Estimated Delivery Time:
  • Your order is expected to arrive within 2-4 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is Österreichische Post AG.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €6. However, we offer free delivery for orders over €50.

  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Austria, typically within 3 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

Belgium

  • Estimated Delivery Time:
  • Your order is expected to arrive within 2-4 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, Colis Prive, the shipping fee is €5. Free delivery for orders over €40.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, bpost, the shipping fee is €5. Free delivery for orders over €40.
  •  
  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Belgium, typically within 3 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

Czech Republic

  • Estimated Delivery Time:
  • Your order is expected to arrive within 2-4 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is PPL.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €6. However, we offer free delivery for orders over €70.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Czech Republic, typically within 3 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service..

Denmark

  • Estimated Delivery Time:
  • Your order is expected to arrive within 3-5 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, PostNord, the shipping fee is 70 DKK. 40 DKK for orders over 300 DKK.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, PostNord, the shipping fee is 40 DKK. Free delivery for orders over 300 DKK.
  •  
  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Denmark, typically within 4 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

Estonia

  • Estimated Delivery Time:
  • Your order is expected to arrive within 4-5 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is Venipak.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €7. However, we offer free delivery for orders over €70.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Estonia, typically within 4 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

Finland

  • Estimated Delivery Time:
  • Your order is expected to arrive within 5-7 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Delivery Methods:
  • Pick Up - Parcel Shop: Our trusted local courier partner is Bring.

  • Shipping Fees:
  • For Pick Up - Parcel Shop, the shipping fee is €5. However, we offer free delivery for orders over €45.

  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Finland, typically within 6 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

France

  1. Estimated Delivery Time:
  • Your order is expected to arrive within 4-6 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, Colis Prive, the shipping fee is €6. Free delivery for orders over €40.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, Mondial Relay, the shipping fee is €5. Free delivery for orders over €35.

      Shipping fee for remote areas:
      We have implemented dynamic shipping for remote areas in France (postal codes: 20000-20620). This means that our delivery fee for these areas is €15, and free shipping is available for orders exceeding €80.

    • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to France, typically within 3 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

    Olympic and Paralympic Games in Paris 2024
    Will take place in Paris. During the period of the 15.07.2024-15.09.2024 deliveries may be disrupted.
    Our network partners are committed to ensuring deliveries are made under the best possible conditions.

    Expected Delay: Up to 1-3 days.

Germany

  • Estimated Delivery Time:
  • Your order is expected to arrive within 2-4 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, DHL, the shipping fee is €5. Free delivery for orders over €35.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, Hermes, the shipping fee is €5. Free delivery for orders over €35.
  •  
  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Germany, typically within 3 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

Greece

  • Estimated Delivery Time:
  • Your order is expected to arrive within 5-7 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is Geniki Taxydromiki.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €9. However, we offer free delivery for orders over €70.

    Shipping fee for remote areas:
    We have implemented dynamic shipping for remote areas in Greece (postal codes: 20000-99999). This means that our delivery fee for these areas is €20, and free shipping is available for orders exceeding €80.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Greece, typically within 6 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

      Expected Delay: 2-3 days.
      Due to forest fires on the Greek island of Kos, we expect delays on this island.

Hungary

Estimated Delivery Time:

  • Your order is expected to arrive within 3-5 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is GLS.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €6. However, we offer free delivery for orders over €70.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Hungary, typically within 4 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

Ireland

Estimated Delivery Time:

  • Your order is expected to arrive within 6-9 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is An Post.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €7. However, we offer free delivery for orders over €50.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Ireland, typically within 8 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

Italy

Estimated Delivery Time:

  • Your order is expected to arrive within 3-5 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is SDA.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €6. However, we offer free delivery for orders over €40.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Italy, typically within 4 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

      Expected Delay: 2-3 days.
      Due to flooding in north of Italy, we expect delays.

Latvia

Estimated Delivery Time:

  • Your order is expected to arrive within 4-5 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is Venipak.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €7. However, we offer free delivery for orders over €70.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Latvia, typically within 4 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

Lithuania

Estimated Delivery Time:

  • Your order is expected to arrive within 4-5 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is Venipak.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €6. However, we offer free delivery for orders over €70.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Lithuania, typically within 4 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

Netherlands

  • Estimated Delivery Time:
  • Your order is expected to arrive within 2-4 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, DHL, the shipping fee is €6. Free delivery for orders over €35.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, PostNL, the shipping fee is €6. Free delivery for orders over €35.
  •  
  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to the Netherlands, typically within 3 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

Norway

  1.  Estimated Delivery Time:
  • Your order is expected to arrive within 6-9 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is DHL.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is 400 NOK. However, we offer free delivery for orders over 1000 NOK.

    Shipping fee for remote areas:
    We have implemented dynamic shipping for remote areas in Norway (postal code: in here). This means that our delivery fee for these areas is 400 NOK, and free shipping is not available.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Norway, typically within 8 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

      Tax Information:
      Orders destined for Norway operate under Delivery Duty Unpaid (DDU) terms. This means that upon arrival, Customs will assess VAT and any applicable duties needed to clear the goods for delivery. As the recipient, you will be responsible for the payment of these fees. For additional details on import fees, including how they are calculated, please click here. 

Poland

  1. Estimated Delivery Time:
  • Your order is expected to arrive within 1-3 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.
  •  
  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, DPD, the shipping fee is 25 PLN. Free delivery for orders over150 PLN.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, InPost, the shipping fee is 20 PLN. Free delivery for orders over 150 PLN.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will typically follow within 2 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

Portugal

  1. Estimated Delivery Time:
  • Your order is expected to arrive within 4-6 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is CTT Express.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €6. However, we offer free delivery for orders over €45.

    Shipping fee for remote areas:
    We have implemented dynamic shipping for remote areas in Portugal (Madeira and Azores). This means that our delivery fee for these areas is €70, and free shipping is not available. In addition the delivery time is 6-9 working days.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Portugal, typically within 5 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

Slovakia

  1. Estimated Delivery Time:
  • Your order is expected to arrive within 4-6 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is Slovenská pošta.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €6. However, we offer free delivery for orders over €70.
  •  
  • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Slovakia, typically within 5 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

Spain

  1. Estimated Delivery Time:
  • Your order is expected to arrive within 5-7 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, Zeleris, the shipping fee is €7. Free delivery for orders over €40.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, Correos, the shipping fee is €6. Free delivery for orders over €40.

      Shipping fee for remote areas:
      We have implemented dynamic shipping for remote areas in Spain (Postal code: 07000-07999). This means that our delivery fee for these areas is €30, and free shipping is not available.
      We do not offer shipping to overseas territories with the following in Spain (Postal codes: 11700-11799, 29800-29899, 35000-35999, 38000-38999, and 51000-52999).

    • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Spain, typically within 6 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

Sweden

  • Estimated Delivery Time:
  • Your order is expected to arrive within 4-6 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, PostNord, the shipping fee is 100 SEK. 50 SEK for orders over 750 SEK.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, PostNord, the shipping fee is 60 SEK. Free delivery for orders over 750 SEK.
  •  
  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Sweden, typically within 5 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.