Where can I find detailed product information and instructions?

      1. To ensure you have a comprehensive understanding and optimal experience with our products, we've made accessing detailed information, including safety warnings, ingredients, and nutritional facts for food items, straightforward. Here’s how you can find everything you need: 

        • Product Details Section: On each product page on our website, the 'Product Details' section on the right side is your primary source for essential product insights. This includes safety warnings and, for our food products, detailed ingredients lists and nutritional information, ensuring you have all the specifics at your fingertips. 

        • Instructions: We are committed to enhancing your experience with our products by providing easy-to-follow instructions for items that require assembly or specific usage steps. Instructions for popular products can be found here: 
          The DIY advent calendar 
          Virtual Reality (VR)  instructions 
          LED Fan software (SKU: 3015343)
          Fog machine (SKU: 3049948)


        • How to install the LED Fan

          1. Download the File: First, download the folder named "File Fan N 2 zip". Within this folder, locate the folder named "edit file". Inside that, find the subfolder named "Fan_load2022 5".

          2. Install the Driver: Inside the "Fan_load2022 5" folder, locate another folder named "DRIVER". Within this folder, find the file named "SET UP". Double-click on it to initiate the installation process. Follow the on-screen instructions to complete the installation. Once done, the driver should be successfully installed on your computer.

          3. Install the Software: Now, it's time to install the software. Navigate to the "fan_load 2022 5" folder and run the file called "Ledfan.exe". Follow the installation prompts to complete the setup. Once installed, the software will be ready to use.

          4. Enjoy Your USB Fan: Your USB fan is now ready to display your own messages! Simply connect it to your computer and use the installed software to customize and display your messages. For detailed instructions on how to display messages, please refer to the manual provided with your USB fan.

          If you cannot find the instructions you’re looking for, or if you have other product-related questions, our customer service can assist you. For the most efficient service, please reach out with a photo of the product or its SKU number, enabling us to offer precise and helpful guidance tailored to your needs.

        For the declaration of conformity, please click here.

        Please remember, while we strive to provide extensive support and information for all our products, we do not sell or provide parts of products separately. Our goal is to ensure you enjoy your purchases from Flying Tiger Copenhagen to the fullest, equipped with all the necessary information for a satisfying and joyful experience 

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